Apple juice 3L stand-up pack
You have the right to cancel your purchase within 14 days without giving a reason. The cancellation period begins on the day you receive your order.
To exercise this right, please contact us by email at goldlande@gmail.com , clearly stating your decision. If you withdraw, we will refund your payment (excluding delivery costs) within 14 days of receiving the returned goods using your original payment method. If the goods are not returned, no refund is possible. The goods must be returned within 14 days at your own expense, unless otherwise stated. The goods must be unused and in their original packaging.
Exceptions: The right of withdrawal does not apply to sealed goods that cannot be returned for hygiene reasons, or to custom-made products.
We produce the highest quality herbal products, which are thoroughly tested before sale to ensure the highest level of customer satisfaction. However, we understand that mistakes can happen. We will accept returns and issue refunds in the following cases:
Damaged Item: If you receive an item that is damaged or defective upon arrival, please contact us immediately. We will arrange a replacement or a full refund, whichever you choose.
Wrong item: If you receive an item that is different from the one you ordered, please contact us as soon as possible. We will arrange for the correct item to be delivered at no additional charge. If the correct item is not available, you will be entitled to a full refund.
To request a return or refund:
Contact our customer service team within 14 days of receiving your order. You can contact us by email at goldlande1@gmail.com .
Please include your order number, a description of the problem, and any photos that might be helpful.
Our customer service team will review your request and contact you to provide instructions on how to return the item.
Please note:
We will only accept returns of unused items.
You are responsible for the costs associated with returning the item to us.
The refund will be made using the original payment method used for the purchase.
Return address:
1) Post/courier: SIA "Summus-T", Dzilna, Padure parish, Kuldiga municipality, LV-3321, Latvia
or
2) Parcel machine: Omniva Kuldīga parcel machine (any). (tel. +371 27020793).